> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smartcookieapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This is the SmartCookie help center for teachers and their students. Answer in the reader's language (Spanish pages have no prefix, English pages start with /en). Only describe features documented here; if something is not documented, say you don't know and point to /contact-support.

# Change or cancel your membership

> Manage your membership in Stripe, change your card, cancel your SmartCookie membership or restore it before it ends.

You manage your membership from the **Subscription** page in your profile. The buttons open Stripe, the secure service that charges your membership.

## Before you start

* You need an active membership. If you're still on the free trial, see [Free trial and SmartCookie membership](/en/account/trial-and-plans).

## Open your subscription

1. Click your profile photo (or your initials) at the top right.
2. Click **Profile**.
3. In the menu on the left, click **Subscription**. You'll see your membership, your **Payment method**, your **Upcoming invoice** and your **Recent invoices**.

## Manage your membership in Stripe

1. In **Subscription**, click **Manage plan**.
2. Your membership's Stripe page opens. There you see your membership and can make the changes Stripe offers.
3. Go back to **Subscription**. You'll see your updated membership.

You choose **Pay monthly** or **Pay yearly** when you subscribe. If you want to switch and Stripe doesn't give you the option, write to us: [Contact support](/en/contact-support).

## Change your card

1. In **Subscription**, find the **Payment method** card.
2. Click **Manage payment method**.
3. On the Stripe page, add your new card. Your next payments will be charged to it.

## Cancel your membership

<Note>Cancelling doesn't refund what you already paid for the current month or year. You can only ask for a refund of the first payment, within 14 days.</Note>

1. In **Subscription**, click **Cancel plan**.
2. On the Stripe page, confirm the cancellation.
3. Go back to **Subscription**. You'll see "Your subscription will end on the" followed by the end date. You'll also get an email with that date.

Until that date, you keep using SmartCookie as usual. After it, SmartCookie locks until you subscribe again. Your data isn't deleted. What happens to your students meanwhile: [Free trial and SmartCookie membership](/en/account/trial-and-plans).

## Restore your membership before it ends

Changed your mind? You can restore it any time before the end date.

1. In **Subscription**, click **Restore subscription**.
2. Your membership carries on as before and renews on its usual date.

## Download your invoices

**Recent invoices** lists your membership invoices. Click **Download PDF** to save one or **View Invoice** to open it.

## What you can't do

* You can't restore the membership once it has ended. Instead, subscribe again with **Subscribe now**.
* You can't get a renewal payment back. Cancel before the renewal date so you don't pay it.

## Related articles

* [Free trial and SmartCookie membership](/en/account/trial-and-plans)
* [Delete your SmartCookie account](/en/account/delete-account)
* [Contact support](/en/contact-support)