> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smartcookieapp.com/llms.txt
> Use this file to discover all available pages before exploring further.
> ## Agent Instructions
> This is the SmartCookie help center for teachers and their students. Answer in the reader's language (Spanish pages have no prefix, English pages start with /en). Only describe features documented here; if something is not documented, say you don't know and point to /contact-support.
# Free trial and SmartCookie membership
> How much SmartCookie costs, how the 14-day free trial works and what happens when it ends.
SmartCookie has a single membership, with every feature included. You start with a 14-day free trial and don't need a card.
## What the membership is
The membership is what you pay to use SmartCookie. There are no plans with more or fewer features: everything is included. You only choose how often you pay:
| Payment | Price |
| - | - |
| **Pay monthly** | €19 a month + VAT |
| **Pay yearly** | €182.40 a year + VAT (€15.20 a month) |
Paying yearly saves you €45.60 a year. The membership renews on its own at the end of each month or year, until you cancel it.
## How the free trial works
* It lasts 14 days from when you create your account.
* We don't ask for a card to start.
* You can use every SmartCookie feature.
* While it lasts, you'll see a bar at the top with the time you have left. Click it to go to your **Subscription**.
## How to subscribe
In **Subscription**, choose **Pay monthly** or **Pay yearly** and click **Upgrade to premium** (the button to start your membership). You pay on a secure Stripe page, the service that charges the membership. The first payment is charged on the day you subscribe.
It has nothing to do with what you charge your students: your membership and their payments are separate.
You can also reach **Subscription** from your profile photo (or your initials) at the top right: click **Profile**, then **Subscription** in the menu on the left.
## What happens when the trial ends
If you haven't subscribed, SmartCookie locks. You'll see the message "Your free trial has ended" and the **Subscribe now** button. Your data isn't deleted: when you subscribe, you pick up right where you left off.
Your students aren't affected. They can still log in to their portal, book sessions and pay your bills.
## Refunds
* If SmartCookie isn't for you, you can ask for a full refund within 14 days of your first payment. It isn't automatic: ask for it as the [Refund Policy](https://www.smartcookieapp.com/en/refund-policy) explains.
* Renewals aren't refunded. To avoid the next one, cancel before the renewal date: [Change or cancel your membership](/en/account/manage-subscription).
## What you can't do
* There's no free plan. When the trial ends, you need the membership to keep using SmartCookie.
## Related articles
* [Change or cancel your membership](/en/account/manage-subscription)
* [How SmartCookie is organized: courses, students and sessions](/en/getting-started/how-smartcookie-works)
* [Contact support](/en/contact-support)