> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smartcookieapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> This is the SmartCookie help center for teachers and their students. Answer in the reader's language (Spanish pages have no prefix, English pages start with /en). Only describe features documented here; if something is not documented, say you don't know and point to /contact-support.

# Connect Zoom

> Connect Zoom so SmartCookie creates meeting links for your sessions. Learn how to add it, use it and remove it.

When you connect Zoom, SmartCookie creates a Zoom meeting link for the sessions you choose. Your students see it in their portal and emails, so you don't have to send it.

## Add Zoom to SmartCookie

1. Click your photo or initials, top right, and choose **Profile**.
2. In the menu on the left of **Profile**, click **Integrations**. Look for the **Calendar & video calls** section.
3. On the **Zoom** card, click **Connect**. Zoom opens its permission screen.
4. Sign in to Zoom if asked and allow SmartCookie. You'll come back to **Integrations** and the card will show the **Disconnect** button: you're connected.

![Calendar & video calls section of Integrations with the Zoom card and the Connect button highlighted with number 3](https://mintcdn.com/smart-cookie/SZ9ncMMGE8znYmUF/images/integrations/zoom-card-en.png?fit=max\&auto=format\&n=SZ9ncMMGE8znYmUF\&q=85\&s=348a5c8e4b7b80c078fc5ac6773a11f6)

Zoom card in Integrations. The blue number is step 3.

Zoom doesn't need Google Calendar to be connected: they are two separate connections.

A Zoom account can be connected to only one SmartCookie account. If another one already uses it, you'll see "That Zoom account is already used by another SmartCookie account."

## Use Zoom in your sessions

In the session window (new session, or when editing one), below **Does not repeat**, there are two buttons: **Google Meet** and **Zoom**. Click **Zoom** and it gets marked. Choose only one: Google Meet, Zoom or none. If you click **Zoom** again, it's unmarked.

Only the course's own teacher can add Zoom, from their own Zoom account.

### Add Zoom to a new session

1. Open the new session window, as in [Add a session](/en/calendar/add-a-session.md).
2. Choose the course, date and time.
3. Click the **Zoom** button. The button is marked.
4. Click **Add session**. In your calendar, the session shows the Zoom logo.

![New session window with the Zoom button marked and the Add session button, numbered 3 and 4](https://mintcdn.com/smart-cookie/SZ9ncMMGE8znYmUF/images/integrations/zoom-button-en.png?fit=max\&auto=format\&n=SZ9ncMMGE8znYmUF\&q=85\&s=6f5cc3626b08c530dfcb479b7b19bd34)

The Zoom button (step 3) and Add session (step 4)

After you save, the link takes a few seconds to appear. Meanwhile, when you open the session you'll see **Generating Zoom link…**.

### Add or remove Zoom on a session you already have

1. In **Calendar**, click the session.
2. Click the pencil (**Edit session**).
3. Click the **Zoom** button. If it was already marked, it's unmarked and the link is removed.
4. Click **Save**.
5. If the session repeats, **Edit recurring session** opens: choose which sessions it affects and click **Continue**.

### Repeating sessions

Each one-off session gets its own Zoom meeting. A weekly series shares one recurring Zoom meeting, reused every week. More in [Edit or delete recurring sessions](/en/calendar/edit-recurring-sessions.md).

The meeting is named after the course and uses your Zoom account's default settings (waiting room, passcode, recording). SmartCookie doesn't change those settings. The meeting has no fixed time in Zoom, so if you change the session's time, the link stays the same.

### Booked sessions

For **1 to 1 lessons** and **Meetings 1 to 1**: in the course, under **Online booking**, choose **Zoom** in **Online meeting**. Online bookings will get a Zoom link, included in the booking confirmation email. More in [Booking rules: notice, cancellation and buffers](/en/booking/booking-rules.md).

It only works while Zoom is connected. Bookings made while Zoom is disconnected get no link.

### Where the link shows

* You: click the session in the calendar. **Join Zoom meeting** opens the meeting and **Copy link** copies the link. It also shows on your dashboard's next session card, with **Join Zoom meeting**.
* Your students with student portal access: in **Classes**, with the session's **Join** button.
* Whoever books from your booking link: in the confirmation email and its calendar file (.ics).
* If you also connected Google Calendar: in the location of the Google Calendar event, so your students with email see it in the Google invite.

If a student has no email and no portal, use **Copy link** and send it yourself.

![Session details in the calendar with the Join Zoom meeting and Copy link buttons](https://mintcdn.com/smart-cookie/SZ9ncMMGE8znYmUF/images/integrations/zoom-join-en.png?fit=max\&auto=format\&n=SZ9ncMMGE8znYmUF\&q=85\&s=84204efce5848b049efadf611e8f1863)

Session details with Join Zoom meeting and Copy link

### If Zoom isn't connected

The **Zoom** button is greyed out. If you hover over it, you'll see **Connect Zoom to enable**.

If you're a team owner and you edit a session of another teacher's course, the button is also greyed out, with the hint "The course's teacher adds Zoom from their own Zoom account".

## Remove Zoom

To remove Zoom from one session, unmark **Zoom** and save, or delete the session. The meeting is deleted from your Zoom account by a daily cleanup, so within 24 hours.

To remove the whole connection, you have two ways. Both have the same effect.

### Disconnect Zoom in SmartCookie

1. Click your photo or initials, top right, and choose **Profile**.
2. Click **Integrations**.
3. On the **Zoom** card, click **Disconnect**. You'll see "Zoom disconnected".

SmartCookie deletes its Zoom tokens and revokes its access at Zoom.

### Uninstall SmartCookie from the Zoom App Marketplace

1. Sign in at marketplace.zoom.us.
2. Click **Manage**, then **Added Apps**.
3. Find SmartCookie and click **Remove**.

SmartCookie deletes its Zoom tokens and the **Integrations** card shows **Connect** again.

### What happens after

* Zoom links already on your sessions stay there: the meetings still exist in Zoom.
* You can't add Zoom to new sessions until you connect again: the button is greyed out.
* To reconnect, click **Connect** on the **Zoom** card and allow SmartCookie on Zoom again.
* To ask SmartCookie to delete your data, [Contact support](/en/contact-support.md).

## What Zoom data SmartCookie uses

SmartCookie asks Zoom for only three permissions:

* `user:read:user`: identify your Zoom account when you connect.
* `meeting:write:meeting`: create the meetings.
* `meeting:delete:meeting`: delete them.

What it does with your data:

* It reads your Zoom user ID and the name and email of your Zoom account, only to link the account.
* It stores your Zoom user ID and the access tokens Zoom gives (encrypted). For each meeting it creates, it stores the meeting ID, join link and passcode, saved with the session so you and your students can join.
* It uses them only to create Zoom meetings for the sessions you choose and delete them when you remove Zoom or delete the session.
* It never sells them, and never uses them for advertising or to train AI models.
* Tokens are deleted when you disconnect or uninstall.

Full details in the "Zoom Integration" section of the [SmartCookie privacy policy](https://smartcookieapp.com/en/privacy-policy).

## If something doesn't work

* If you cancel on Zoom's screen or something fails, you're back on **Integrations** with "Something went wrong. Please try again." Click **Connect** again.
* If the card shows **Reconnect** and **Disconnect**, with "Zoom access was lost. Reconnect to keep creating Zoom links.", click **Reconnect** and allow SmartCookie on Zoom again.
* If the **Zoom** button is greyed out, connect Zoom or check that the session belongs to one of your courses.
* If a link doesn't show yet, wait a few seconds: it's being generated.

## What you can't do

* You can't use Google Meet and Zoom on the same session.
* You can't use your own Zoom link. SmartCookie always creates a new meeting.
* You can't add Zoom to sessions you imported from Google Calendar.
* You can't change the Zoom meeting's settings from SmartCookie: change your defaults in Zoom.
* You can't use a Zoom account that's already connected to another SmartCookie account.
* You can't add Zoom to a session of another teacher's course.

## Related articles

* [Add a Google Meet link to a session](/en/calendar/google-meet.md)
* [Connect Google Calendar](/en/integrations/google-calendar.md)
* [Booking rules: notice, cancellation and buffers](/en/booking/booking-rules.md)
* [Edit or delete recurring sessions](/en/calendar/edit-recurring-sessions.md)


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