Set your hours
- At the top of the menu on the left, click your business name, choose Settings and, in the menu on the left, click Availability.
- Each row is a day of the week. Each slot has a start time and an end time. To change a time, click it and pick another from the list, or type it.
- To add a slot to a day, click the + (New slot). On an Unavailable day, the + creates its first slot.
- To remove a slot, click the bin (Remove slot). A day with no slots becomes Unavailable.
- To repeat one day’s slots on other days, click the copy button (Copy slots to other days). Tick the days and click Apply.
- You don’t need to save: about 1 second after your last change, your availability saves on its own and a message confirms it.
Your weekly availability. The blue numbers are the steps.
Set hours for specific dates
Date-specific hours replace your weekly hours on the dates you pick, for example a public holiday or a day with a different timetable. Your other weeks don’t change.- At the top of the menu on the left, click your business name, choose Settings and, in the menu on the left, click Availability.
- Under Date-specific hours, click + Hours.
- Pick one or more dates in the calendar, from today onwards. Use the arrows to change month.
- Under What hours are you available?, set the start and end time. The first slot is 9am to 5pm. To add another slot, click the + (New slot).
- To mark the dates as Unavailable, remove every slot with the bin (Remove slot).
- Click Apply. The dates appear under Date-specific hours with their hours, or as Unavailable.
Picking dates and their hours. The blue numbers are the steps.
How slots are worked out
- The hours are in your timezone. You can change it in Settings > Account, under Timezone: Change your name, email, language, time zone or password.
- Your students see the slots in their own time, even if they live in another country.
- Sessions you already have take up their time, whatever course they belong to. Nobody can book on top of them.
- Each course sets the session length, how far ahead students can book and the buffer between sessions. See Booking rules: notice, cancellation and buffers.
What you can’t do
- You can’t have different availability for each course. If a course needs other hours, change your availability, but the change applies to all your courses.
- Marking a date as Unavailable doesn’t cancel the sessions you already have that day. Cancel them yourself.
- Your events and your Google Calendar don’t block slots: only your SmartCookie sessions count. If you have a commitment, give that date its own hours or mark it as Unavailable.