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Your billing details are the information shown on every bill you send: who is charging and how to pay you. Without your legal name, a contact email and your country, SmartCookie won’t let you create bills.

Fill in the required details

  1. At the top of the menu on the left, click your business name and choose Settings.
  2. In the menu on the left, click Student payments. The Student payments page opens.
  3. Under Your legal name, type your Legal first name and Last name(s), as they appear on your ID.
  4. In Contact email, type the email where students can reach you.
  5. In Country, choose the country where you live and get paid.
  6. Scroll to the bottom and click Save. You’ll see “Billing details saved.”
Personal information block with the Your legal name, Contact email and Country fields, numbered 3 to 5

Your personal details in Student payments

Add the optional details

These details aren’t required, but they help students pay you. Add at least one way to pay (IBAN, other methods or Stripe). Otherwise, your student won’t know how to pay you.
  • Home address and Phone number: write the phone with the country code, for example +44.
  • VAT rate: from 0% to 100%. VAT is added on top of each bill’s total. Leave it at 0% if you don’t charge VAT. If you’re not sure whether to charge VAT, ask your accountant. You can also change it on a single bill: Add a discount or VAT to a bill.
  • Tax ID: your tax identification number, next to VAT rate, in the Tax details block. It shows on your bills. Up to 50 characters, any format.
  • Billing currency: the currency you charge in. It’s set to euros at first. If you connect Stripe before creating your first bill, it becomes your Stripe account’s currency.
  • IBAN and Confirm IBAN: your bank account, so students can pay by bank transfer. Type it the same way twice.
  • Other payment methods: any other way to pay you, like a Bizum number or “cash at the session”. Up to 1,000 characters.
Students see your IBAN and your other payment methods on every bill. If you also want them to pay by card, connect Stripe (the online payment service SmartCookie uses). Your bills carry your business logo, if you uploaded one. You can change it right here, in Business logo, under Personal information. More details in Change your business name and logo.

Edit them from Payments

You can change the same details from the Payments page.
  1. In the menu on the left, click Payments.
  2. Click Settings, next to Summary (top of the page). While your required details are missing, the button is highlighted and shows the word Settings. Once they’re complete, it’s just a gear icon. On a phone it’s always the gear.
  3. A side panel called Billing settings opens with five sections: Personal information, Home address, Tax details, How students pay you and Online payments (the Stripe connection). Click a section title to open it. Closed sections show a one-line summary, for example your name and email, “Add your name and email” or “Select your country”. If your details are incomplete, Personal information starts open.
  4. Change what you need and click Save. The panel closes and you’ll see “Billing details saved.”
Save stays disabled until you change something. If you click Cancel with unsaved changes, SmartCookie asks “Discard changes?” with Keep editing and Discard.
Billing settings panel with five sections: Personal information, Home address, Tax details, How students pay you and Online payments

The Billing settings panel with its five sections

When you create a bill and your details are incomplete, you’ll see “Add your billing details” and an Add details button. It opens this same panel on top of the bill form, and the bill you were filling in stays as it was. You can also click your details under From to open it.

What you can’t do

  • You can’t change your Billing currency once you’ve created a bill or connected Stripe. Choose it carefully before you start.
  • You can’t change your Country after connecting Stripe. You’ll see “Set by your Stripe account.”
  • If you change your details, bills you already sent don’t change. Only new bills use the new details.
Last modified on October 27, 2026